Communication with G.S.O. by Region or Service Activity

E-mail received by the General Service Office is treated with the same level of care and attention as communications received by post, courier, telephone or fax. Generally, the priority accorded all communications, including e-mail, is determined by the order in which they are received. When communicating with GSO by e-mail, please include a postal address and phone number, since the best or most complete response to a communication is not always possible by e-mail.

INTERNATIONAL CORRESPONDENCE If you are e-mailing from outside of the U.S. and Canada, please

MEMBERS OF THE A.A. FELLOWSHIP IN THE U.S. AND CANADA G.S.O. can serve you most efficiently if your e-mail communications are routed to the A.A. Staff member best able to handle your inquiry or sharing. Please begin this routing process by selecting one of the two choices provided below:

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For those inquiries of a more general nature, such as group problems or questions on the Traditions or AA Service, please Click on "General Information by Region" and select the appropriate geographic section.

 (click here)
For those inquiries that conform to a specific service assignment, such as Public Information, Correctional Facilities or General Service Conference matters, please Click on "Information by Service Assignment" and select the appropriate assignment.